Contact 600 Auto Group directly to cancel, request a change, ask about a deposit, or discuss a refund: 516 678 4444 · 600autogroup@gmail.com.
Before you pay
We confirm the cancellation, no-show, early-return, and refund terms applicable to your reservation in your quote or rental agreement before payment. Review those terms before authorizing a charge. This website does not offer prepaid online reservations or collect cancellation fees.
How to cancel or change a reservation
Call or email us as soon as your plans change. Provide your name, scheduled pickup date and time, and reservation reference if available. Ask for confirmation that your request has been received and processed. A change of dates, rental duration, or vehicle depends on availability and may change your quote.
Cancellation and no-show charges
Whether a cancellation or missed pickup qualifies for a refund, and whether a fee applies, depends on the terms disclosed for your booking and applicable law. There is no universal cancellation cutoff or flat cancellation fee advertised on this website. Ask our team for the cancellation deadline and any charge in writing before making a payment.
Early returns and unused rental time
Contact us before returning a vehicle early. Any refund or adjustment for unused rental time depends on the terms of your rental agreement and applicable law. An early return does not by itself confirm a refund; ask our team to confirm the adjustment for your rental.
Deposits and final charges
A security deposit is separate from a refund of rental charges. Any deposit return is reconciled against the charges permitted by your agreement and applicable law after the vehicle is returned and reviewed. Ask for an itemized explanation of any deduction and the expected return timing. The way a deposit is collected and released is disclosed before payment.
Requesting and receiving a refund
Contact us using the phone or email above with your rental details, payment date, and the reason for your request. We review the request against your booking terms, rental records, and applicable law, and confirm the outcome and any amount to be returned. Approved refunds are returned through the original payment method where possible. Bank and payment-provider processing times vary; contact us for the status of an approved refund.
Questions about a charge
If a payment, deduction, or rental charge does not look right, contact us promptly so we can review it with you. Do not send your full payment-card number, card security code, or sensitive identity documents by email. Nothing on this page limits rights available to you under applicable law.